3jljl Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly. When you register an account, use the 3jljl platform, or contact our support team, we collect the following categories of personal information:

• Registration Data: Full legal name, date of birth, Philippine mobile number, email address, and chosen username;
• Identity Verification (KYC) Data: Government-issued ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, voter's ID), selfie or liveness check images, and proof of address;
• Financial Data: GCash account number, Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals;
• Communications Data: Messages, emails, and chat transcripts exchanged with our support team;
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and session time preferences.

1.2 Information Collected Automatically. When you access the 3jljl platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session duration, pages visited, and features used;
• Game history, wagering activity, and transaction logs;
• Cookie identifiers and similar tracking technologies (see Section 5).

1.3 Information from Third Parties. We may receive supplementary information about you from third-party KYC verification providers, fraud detection services, and payment processors strictly as necessary to verify your identity and process transactions.

2. How We Use Your Information

2.1 3jljl uses your personal information for the following purposes:

• Account Management: To create, maintain, and secure your 3jljl account;
• Identity Verification: To verify your age (21+) and identity as required by Philippine gaming regulations and anti-money laundering laws;
• Transaction Processing: To process deposits, withdrawals, and bonus credits accurately and securely;
• Platform Operations: To deliver games, resolve technical issues, and improve platform performance;
• Customer Support: To respond to your inquiries, complaints, and support requests;
• Legal Compliance: To comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and PAGCOR regulatory requirements;
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited conduct;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to enforce self-exclusion and deposit limit settings;
• Platform Communications: To send you account notifications, security alerts, and promotional offers (where you have opted in).

2.2 3jljl does not use your personal information for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or fraud prevention systems.

3. Legal Basis for Processing

3.1 3jljl processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions, including account management and transaction processing;
• Legal Obligation: Processing required to comply with Philippine laws, including KYC/AML obligations and PAGCOR regulatory requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Processing for optional communications and marketing, where you have provided explicit consent. You may withdraw consent at any time by contacting our support team.

4. Sharing Your Information

4.1 3jljl does not sell, rent, or trade your personal information to third parties. We share your data only in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers (including KYC verification providers, payment processors such as GCash and Maya, fraud detection services, and cloud infrastructure providers) strictly as necessary to operate the platform. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws;
• Legal Authorities: We may disclose your information to Philippine government agencies, law enforcement, or regulatory bodies (including PAGCOR and the Anti-Money Laundering Council) where required by law or valid legal process;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 3jljl's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections;
• With Your Consent: We may share your information with third parties where you have given explicit consent to such sharing.

4.2 Where personal data is transferred outside the Philippines, 3jljl ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the National Privacy Commission.

5. Cookies & Tracking Technologies

5.1 3jljl uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function, including session authentication and security tokens. These cannot be disabled;
• Performance Cookies: Used to collect anonymized data about how players use the platform, helping us identify and fix technical issues and improve user experience;
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming configurations.

5.2 3jljl does not use third-party advertising cookies or cross-site tracking technologies. You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies may affect platform functionality.

6. Data Security

6.1 3jljl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Role-based access controls limiting data access to authorized personnel only;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing data breaches.

6.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3jljl will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

6.3 While 3jljl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access.

7. Data Retention

7.1 3jljl ret ains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your account and for five (5) years after account closure, in compliance with AMLA record-keeping requirements;
• KYC / Identity Documents: Retained for five (5) years from the date of verification or account closure, whichever is later;
• Transaction Records: Retained for five (5) years in accordance with AMLA and PAGCOR regulatory requirements;
• Support Communications: Retained for two (2) years from the date of the last interaction;
• Cookie & Session Data: Session cookies are deleted when you close your browser; persistent cookies expire within 12 months.

7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8. Your Privacy Rights

8.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jljl:

• Right to Be Informed: You have the right to know what personal data we collect, how we use it, and with whom we share it;
• Right to Access: You may request a copy of the personal data we hold about you at any time;
• Right to Correction: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing or where processing is based on legitimate interests;
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

8.2 To exercise any of the above rights, please contact our Data Protection Officer at the email address listed in Section 11. We will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.

9. Minors & Age Restriction

9.1 The 3jljl platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

9.2 If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and report the incident as required by applicable law.

9.3 If you are a parent or guardian and believe that a minor has registered on 3jljl, please contact our support team immediately so we can take appropriate action.

10. Changes to This Privacy Policy

10.1 3jljl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

10.2 The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 3jljl platform after the effective date of any revision constitutes your acceptance of the updated Policy.

10.3 We encourage you to review this Privacy Policy periodically. The current version is always available at 3jljl.org/privacy-policy.

11. Contact Us & Data Protection Officer

11.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

11.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.